Application of Software Robots and Deep Learning in Real time Processing of E-commerce Orders

Abstract

The development of e-commerce faces many problems, among which the real-time information exchange between customers and websites is the most urgent. To study the application of software robots in the real-time processing of e-commerce orders. According to the working mechanism of ALICE, JAVAPROGRAMD, AIML technology, database technology, knowledge base principle, Rule of inference, and reasoning strategies are used to design the structure, workflow, knowledge processing flow, and Inference engine supporting human-computer automatic negotiation of the software robot. Establishing a rule base is the acquisition, induction, and organization of knowledge related to order processing. It requires learning and analyzing the problems and related materials to be solved, simulating the actual process of order processing, and extracting useful processing rules and processes from it. The rules in the system are not organized in a simple list form, but have a certain hierarchical structure. This way, when using these rules for reasoning, the hierarchy is clear and it is easy to modify and add rules. The hierarchical structure of the rules referred to here is to simulate the thinking activities of the human brain in the process of order processing, and organize them in a certain way. Based on the basic rules of order processing, the process of order processing, the rational performance of the order and the possibility of necessary events, so as to realize the structure of the reasoning machine. Expands the application of Chatbot ALICE, and provides a new tool for real-time online negotiation and negotiation of e-commerce order processing. The core part of the e-commerce order processing software robot is the human-machine automatic interaction module. Database module, knowledge base module and rule base module provide the necessary data, knowledge and rule basis for its realization, while the implementation of reasoning machine provides the possibility for the intelligence and dynamic interaction of human-machine automatic interaction module.